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The following resources have been compiled for parents, carers and teaching staff who may be seeking further information about families from culturally and linguistically diverse backgrounds. A range of resources have been included but the list is not exhaustive. Since materials have been selected to represent differing perspectives, inclusion of a particular item on the list should not be taken as endorsement by KidsMatter.

Information for parents and carers

Australian Government - Department of Immigration and Citizenship
The Australian Government Department of Immigration and Citizenship provides information about settling in Australia. Beginning a Life in Australia is a comprehensive booklet that explains the types of settlement services available. It is available for each state and territory in 24 community languages.

The Australian Childhood Foundation
The Australian Childhood Foundation offers parenting information in a range of community languages.

New South Wales Health Multicultural Health Communication Service
New South Wales Health Multicultural Health Communication Service provides multilingual health resources for CALD communities. A wide range of fact sheets on child health and parenting is available in numerous languages.

NSW Department of Community Services
NSW Department of Community Services provides translated information on parenting topics in Arabic.

Victorian Department of Human Services
Victorian Department of Human Services provides a range of translated parenting information via its website.

The Parenting Research Centre
The Parenting Research Centre, has translated Triple P Positive Parenting resources and tip sheets into numerous languages that are available for purchase within Victoria. Audio cassettes of the resources in several languages are also available.

ABCD Parenting Young Adolescents
ABCD Parenting Young Adolescents provides practical information on common parenting issues in several different languages. Although the information is focused on young adolescents, it may be useful for parents and carers of older primary-aged children.

The Australian Government, Child Support Agency
The Australian Government, Child Support Agency helps to support separated families. Information is available in Arabic, Chinese, Spanish, Turkish and Vietnamese. The Child Support Agency also provides a translating and interpreting service.

Children’s mental health information and services

The NSW Transcultural Mental Health Centre
The NSW Transcultural Mental Health Centre has produced two excellent multilingual resources on children’s mental health. The Family Help Kit provides information and tips relating to a range of children’s mental health problems and is available in a number of languages, and Healthy Kids: A Parent’s Guide is available in several languages, both in print and as audio files.

Victorian Transcultural Psychiatry Unit
The Victorian Transcultural Psychiatry Unit has compiled a webpage with translated mental health information from across Australia. It includes information on children’s mental health.

Multicultural Mental Health Australia (MMHA)
Multicultural Mental Health Australia (MMHA) promotes the mental health and wellbeing of Australia’s diverse communities. Information is available in a variety of languages.


In addition, the following State-based organisations offer services and/or links to further assistance with mental health issues.

State-based services regarding mental health
State Service Contact Information/website
ACT Mental Health ACT - Transcultural services Ph. 02 62374697
http://www.health.act.gov.au/c/health?a=da&did=10051295&pid=1
NSW NSW Transcultural Mental Health Centre

Ph. 1800 648 911

http://www.dhi.health.nsw.gov.au/tmhc/default.aspx

NT Top End Association for Mental Health Ph. 08 8948 4399
http://www.teamhealth.asn.au/
QLD Queensland Transcultural Mental Health Centre Ph. 07 3240 2833
http://www.health.qld.gov.au/pahospital/qtmhc/default.asp
SA The Government of South Australia's Human Services Finder http://www.hsfinder.sa.gov.au/Pages/Search/SearchPage.aspx
TAS Phoenix Centre, Migrant Resource Centre Ph. 03 6221 0999
http://www.mrchobart.org.au/index.htm
VIC Victorian Transcultural Psychiatry Unit http://www.vtpu.org.au/
WA WA Mental Health Ph. 08 9224 1761
http://www.mentalhealth.wa.gov.au/Homepage.aspx

Cultural diversity resources for schools and teachers

Centre for Multicultural Youth (CMY)
The Centre for Multicultural Youth (CMY) is a community based organisation that advocates for the needs of young people from migrant and refugee backgrounds. The CMY website provides a range of information and resources, including Opening the School Gate, a resource to assist schools in engaging effectively with parents and carers from CALD backgrounds.

Making Multicultural Australia
Making Multicultural Australia assists teachers to find quality resources on multiculturalism and explore new strategies to promote cultural diversity and tolerance.

Racism, No way!
Racism, No way! is an Australian anti-racism education initiative managed by the NSW Department of Education and Training on behalf of education systems nationally.

The table below provides links to State Education resources on multicultural, ESL and/or anti-racism education.

State education resources

State

CALD relevant education resources

ACT

Department of Education and Training: English as a Second Language (ESL) provides information about English as a second language teaching in the ACT as well as links to key sites and services that support cultural diversity.

http://www.det.act.gov.au/teaching_and_learning/literacy_and_numeracy/english_as_a_second_language_esl

NSW

NSW Public Schools: Multicultural teaching provides information about programs and services to support multicultural education and links to a range of translated information resources.

http://www.schools.nsw.edu.au/learning/yrk12focusareas/multiculted/index.php

QLD

Department of Education, Training and Employment provides resources and links on cultural diversity, anti-racism  and refugee support.

http://education.qld.gov.au/studentservices/inclusive/cultural/resources.html

SA

Department for Education and Child Development provides links to a range of information and resources related to English as a second language.
http://www.decd.sa.gov.au/literacy/default.asp?id=25261&navgrp=4126
 

Count me in! is a resource on supporting refugees:
http://www.decd.sa.gov.au/literacy/files/links/Count_me_in.pdf

TAS

Department of Education: English as an additional language program provides links to a range of information and resources related to English as an additional language.
https://www.education.tas.gov.au/parents_carers/schools-colleges/Programs-Initiatives/Pages/English-as-an-Additional-Language-(EAL)-Program-.aspx

 

VIC

Department of Education and Early Childhood Development provides information on multicultural education for schools and for parents and carers. Multiple languages and audio files available.

http://www.education.vic.gov.au/about/programs/cultures/Pages/lmerc.aspx

WA

The Department of Education provides links to information and resources related to English as a second language.
http://www.det.wa.edu.au/

Foundation House
Foundation House, The Victorian Foundation for Survivors of Torture has developed the following resources for schools working with children and families from refugee backgrounds:

Queensland Program of Assistance to Survivors of Torture and Trauma (QPASTT)
Queensland Program of Assistance to Survivors of Torture and Trauma (QPASTT) provides resources aimed at helping school staff to support children from refugee or displaced backgrounds.

Support services for CALD families

A wide range of organisations provide information, advocacy and family support to parents and carers from CALD backgrounds. The following agencies/organisations provide information and links to assist with locating local services for particular community groups and/or for specific issues.

Australian Government, Department of Immigration and Citizenship
The Australian Government, Department of Immigration and Citizenship provides a range of information and resources for families newly arrived in Australia. A search engine for multicultural services and community support agencies that are available in different areas of Australia is available.

Federation of Ethnic Community Councils of Australia (FECCA)
Federation of Ethnic Community Councils of Australia (FECCA) is the peak, national body representing Australians from culturally and linguistically diverse backgrounds. Its website provides information about Australia’s cultural diversity, migration and government policy relevant to CALD families and communities, as well as links to local multicultural councils in all states and territories.

Centre for Multicultural Youth
Centre for Multicultural Youth provides extensive links to information and support for CALD youth and families.

Infoxchange
Infoxchange is a not-for-profit organisation that provides an Australia-wide online service seeker search function to assist community members to locate current, government and non-government services and agencies. A range of search functions are available to assist with locating local organisations that provide services for specific groups and interests.

Refugee information and support services

Forum of Australian Services for Survivors of Torture and Trauma (FASSTT)
Forum of Australian Services for Survivors of Torture and Trauma (FASSTT) is a network of agencies in each state of Australia that provide services and resources for survivors of trauma and torture and their families. The contact information for the service centres in each state are included the table below.

Refugee information and support services

State

Service

Contact Information

ACT

Companion House – Services for Survivors of Torture and Trauma in the ACT

www.companionhouse.org.au

Ph. 02 6247 7227

NSW

STARTTS – Service for the Treatment and Rehabilitation of Torture and Trauma Survivors.

www.startts.org.au

Ph. 02 9794 1900

NT

Melaleuca Refugee Centre – Torture and Trauma Survivors Service of the Northern Territory

www.melaleuca.org.au

Ph. 08 8985 3311

QLD

QPASTT – Queensland Program of Assistance to Survivors of Torture and Trauma

www.qpastt.org.au

Ph. 07 3391 6677

SA

STTARS – Survivors of Torture and Trauma Assistance and Rehabilitation Service

www.sttars.org.au

Ph. 08 8346 5433

TAS

Phoenix Centre

www.mrchobart.org.au/p_torture.shtml

Ph. 03 6234 9138

VIC

Foundation House – The Victorian Foundation for Survivors of Torture.

www.foundationhouse.org.au

Ph. 03 9388 0022

WA

ASeTTS – Associations

for services for torture and trauma survivors.

www.asetts.org.au

Ph. 08 9227 2700

Resources for counsellors

Multicultural Mental Health Australia (MMHA)
Multicultural Mental Health Australia (MMHA) promotes the mental health and wellbeing of Australia’s diverse communities. Information on a range of topics is available in a variety of languages.

Marymead Child and Family Centre
Marymead Child and Family Centre has produced a resource based on their successful Parenting between cultures program. It provides advice and structured activities for parenting educators to use with CALD parents and carers.

Queensland Program of Assistance to Survivors of Torture and Trauma (QPASTT)
Queensland Program of Assistance to Survivors of Torture and Trauma (QPASTT) has produced a guide for school counsellors working with refugees.

Foundation House
Foundation House, The Victorian Foundation for Survivors of Torture, has developed the following resources for those involved in counselling children and families from refugee backgrounds:

  • Rebuilding Shattered Lives (1998) is a guide to working with adult survivors of torture and trauma, suitable for understanding trauma effects and types of interventions.
  • A guide to working with young people who are refugees (1996 & 2000) outlines the effects of trauma and presents three group programs for young refugees.
  • Raising Children in Australia – A resource kit for early childhood services working with parents from African Backgrounds (2007) - a specific and comprehensive resource for providing parenting support to families from African backgrounds.
  • Foundation House:
    http://www.foundationhouse.org.au/resources/publications_and_resources.htm

STARTTS, The NSW Service for the Treatment and Rehabilitation of Torture and Trauma Survivors
STARTTS, The NSW Service for the Treatment and Rehabilitation of Torture and Trauma Survivors, has developed the following resources for those involved in counselling children and families from refugee backgrounds: Settling In, a group program for newly arrived refugee and migrant students which aims to help students adjust to life in Australia, and Families in Cultural Transition (FICT), a ten week series of workshops designed to help newly arrived refugees learn about Australia and settle successfully in their new country.

Victorian Settlement Planning Committee
Victorian Settlement Planning Committee has developed guidelines for services and organisations working with young people from refugee backgrounds: Good practice principles: Guide for working with refugee young people.

Articles

Diversity Health Institute Clearinghouse is a central access point for Australian multicultural health services, resources, research and projects, training and events. It provides an online directory that allows users to search for information and articles according to topics.

Centre for Multicultural Youth (2006) has produced A Three-Way Partnership? Exploring the experiences of CALD families in schools. Carlton, VIC: Centre for Multicultural Youth.

Lemerle, K. & Prasad-Ildes, R. (2004). Final Report on the Development and Pilot of the “BRiTA” Program: Building Resilience in Transcultural Adolescents. QLD: Queensland Transcultural Mental Health Centre.

Sawerikar, P. & Katz, I. (2008). Enhancing family and relationship service accessibility and delivery to culturally and linguistically diverse families in Australia (ARFC Issue No. 3, 2008). Melbourne: Australian Institute of Family Studies.

Selvamanickam, S., Zgryza, M. & Gorman, D. (2001). Coping in a New World: The social and emotional wellbeing of young people from culturally and linguistically diverse backgrounds. QLD: Queensland Transcultural Mental Health Centre; Youth Affairs Network QLD.

Thomas, T. & Lau., W. (2002). Psychological Well Being of Child and Adolescent Refugee and Asylum Seekers: Overview of Major Research Findings of the Past Ten Years. Sydney, NSW: The Human Rights and Equal Opportunity Commission of Australia.

Thomas, T. & Witenberg, R. (2004). Love Thy Neighbours: Racial Tolerance Among Young Australians. Melbourne: Australian Multicultural Foundation.